• Home
  • »
  • Customer Feedback

Customer Feedback

Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.

You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.

Very professional from beginning to end. Highly recommended. Superbly fitted door and left the place spotless.

- Neil Richardson

Very pleased with our new front door. Excellent choice of styles, knowledgeable and pleasant staff and professional fitters.

- Rob Walley

Lockwood Windows have just fitted new doors and windows, fantastic results, local company great service great price

- Stevie Christie

Just finished having windows and doors replaced by this company. The quality and workmanship was of the highest quality. Would definitely recommend the company

- Shaun Elvidge

Lockwood windows have just fitted our new windows and door and we are really delighted with the workmanship, the service received and the final result. We found the company to be both professional, efficient and competitive. David and Matthew, who completed the fitting did a wonderful job and were always pleasant and helpful.

We would certainly recommend Lockwood Windows based on our experience and we will definitely use the company again.

- Anne Ferguson

Lockwood Windows have finished fitting Windows at our property. We are very pleased with the professional service and quality of the product. The fitting team were very friendly, arrived on time and highly skilled at what they do.

I would definitely recommend them to family/friends and would use them again for any future work

- Marc Hebda

We recently carried out a major renovation project which included replacement windows,doors and patio doors and were recommended to Lockwood Windows by a friend.

We visited the factory and were shown all the facilities including production.This was followed by a site visit and quotation where useful advice was given.The supply had to fit with our ongoing building program with changing timescales.

From start to finish the service was totally professional from everybody involved including the owner,office staff and fitters.I have no hesitation in recommending Lockwood Windows both in terms of professionalism and value for money.

- Mike & Ann Badrock

Fantastic product and service!

- Raymond Valentino

Just had Lockwood Windows to replace all our windows and 2 doors. Friendly, professional service. Went to the showroom where we met Raymond - showed us round the showroom and the factory. Told us all the options that were available.

Richard came out to measure and made helpful suggestions as to style of windows and opening options.

The fitters were friendly and efficient, and completed within the timescale given.

We're really pleased with end result, and would definitely recommend Lockwood Windows, and think they were also good value.

- Peter Brier

Excellent standards from the first visit to the showroom through to the aftercare service. 

- Roger Linton