- Customer Feedback
Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.
You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.
Just a line to say thank you for the excellent work done on the front door you supplied and fitted. The fitters did an excellent job with no mess left at all. A very satisfied customer!
- J H, Huddersfield
Last month your company replaced the windows and frames of our home, including doors and windows to the garage block with cream on cream uPVC installations. We are enormously grateful to your company for your outstanding service, from the time the managing director paid an initial visit to the house to the completion of installation and invoicing.
Your fitters, Richard and Matthew, took tremendous pride in their work, were courteous and helpful and fitted windows and frames which have enormously transformed our home for the better. We thank you and all your colleagues for the service you offer and the quality of the products you sell. Best wishes for your continued success.
- A R E and P H W, Huddersfield
Many many thanks to you all, we are truly delighted. The lads who fitted our doors and windows were extremely tidy – no need to decorate, and the technician was extremely considerate and conscientious.
- F and N K, Holmfirth
I would like to thank you and the team for the fantastic job you have done. The care and attention has been first rate and the results are wonderful. Many thanks.
- Mrs C J, Netherton, Huddersfield
Recently had French doors, new windows, composite front door and roof line from Lockwood windows. Excellent quality and strong sound locking mechanisms. No issues at all from ordering to fitting and very good value for money, would definitely recommend and everyone should ensure they visit showrooms before choosing their supplier, Lockwood windows are not the cheapest but in my opinion as good as some other overpriced companies. My parents have just had new composite door and 7 windows on our recommendation and are very happy with the quality and price. Tradesmen carried out all work to excellent standard and ensured all areas clean and tidy which was much appreciated as they are elderly.
- Paul Senior
May we take this opportunity to thank you for the excellent job carried out in respect of the replacement doors and roofline installed at our property last week. The work was carried out in a courteous and professional manner by your fitters.
- Mr & Mrs W
Thank you for your help and for sorting out our front door. Simon was an efficient worker and was very helpful. The door is much different and appears to be working well. Thanks to you all.
- Mr & Mrs Pearson
A fabulous job by these guys. Installation was faultless. Very pleasant workers and very tidy. Highly recommendable.
- Craig Brooker
Fantastic service. Very impressed with the workmanship. Thank you.