- Customer Feedback
Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.
You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.
This company have been amazing from start to finish. So pleased with our new windows and doors. A good team who take pride in their work. Highly recommended.
Thank you lockwood windows you've made our home look both lovely and safe.
- Rachel Foster
Just had a new composite front door and side window fitted and I'm really pleased with it. The staff at this company are so good - helping you chose the best door/ window to suit your house and there is so much choice. The doors are much better quality than those I have seen elsewhere and they are fitted to an excellent standard.
Definitely recommend them and I'll be going back to them when I need more windows.
- Gill Tate
Great service, quality & price. Extremely happy with our new windows & doors. Staff very friendly, polite & reliable. Definitely recommend.
- Sarah Haworth
Just had a composite door and a french window fitted and I love them. I highly recommend Lockwood windows. The gentleman, I think he was called Raymond, who came to measure up and helped us in the showroom was great and really helpful. Mark and Matthew, the fitters, were so professional and clean.They did a great job of fitting them. So pleased and now draft free.
- Sarah Barlow
Very good. Richard was very helpful and the installation team of Matthew and David worked hard to deliver in poor weather conditions.
- Martin Quinn, Holmfirth
From start to finish Lockwood Windows have provided brilliant service, the installation team were very efficient and the tidy up afterwards was great. In fact you would not even know they had been. Highly recommend.
- Dawn Fryer, Huddersfield
A very friendly, patient and professional service from start to finish.The fitters did an excellent job, they were both courteous and efficient with no mess left at all.
- Janet Bedward, Huddersfield
Visited the showroom to view the products available and was welcomed by friendly and professional staff who took time out to explain everything about their products and answer all my questions. The installers were very polite and professional, advised me of everything they were doing and asked my advice as to how I wanted things to be done throughout the job. Overall I am extremely pleased with the products and service I got and would not hesitate to recommend the company to others.
- Pam Stephenson, Huddersfield
Just wanted to drop you a quick note to say the lads came out today and fitted the door, they have made a really good job of it, and they have both shown that they have a great eye for attention to detail.
The overall process of choosing, ordering and having the door installed has been exactly as you said it would be at every stage, this is not to be under estimated or under sold as it is a rare quality that is missing from many companies that we have dealt with over the last few months.
- Pat & Sarah Mills
I have never given feedback in writing before to any company I have dealt with who have supplied and/or fitted equipment in my home, as like many people I dislike having workmen in my house and am glad when the “ordeal” is over.
My experience with your company has produced a first.
From start to finish Mark and Matthew did an excellent job in fitting the three composite doors and the PVCu French door, and they kept us informed with everything they did from start to finish and we cannot praise them highly enough for the end result they achieved.
The standard of the product is excellent and we will have no hesitation in recommending your company in the future.