- Customer Feedback
Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.
You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.
To everybody at Lockwood Windows company, but especially Simon, Louis, Raymond and Richard.
Thank you so much for everything. My new porch and front door are so much better than I could ever have imagined.
Simon kept me up to date with everything whilst he and Louis were working on the project. I couldn’t have asked for more.
The door Raymond and I designed is just perfect.
Thank you agian.
- Janet Jones
Just a line to say thank you to Ricahrd and Raymond for their advice and infinate patience!!
Also many thanks to the two fitters who did such an excellent job of fitting my door and making a perfect surround for it.
Many thanks to you all.
- Patricia Pogson
I can't rate Lockwood Windows highly enough.
We have just had replacement windows and doors fitted throughout our home, and everything from initial enquiry to finished result has been spot on. No pushiness (unlike other firms), a fair price and top quality windows and doors.
Richard and Raymond were so helpful through the decision making process, and Mark, Matthew and Lewis did a great job fitting for us.
No nonsense, mess-free and great finish.
Happy! Thank you!
- Victoria Fothergill
The experience has been excellent. From my first approach to the company to the completion of the job it has all been very straightforward and I have been kept informed at all stages.
- Janet Jones, Holmfirth
Very friendly and helpful.
Helped me sort out a problem I had.
- Shaun Dundon
Thank you so much for your professional service. The team at Lockwood Windows are very friendly, polite and always left the house clean and tidy.
All our windows and door were fitted and finished to high standard. We have had all our windows and doors done with some extra ones that needed to be formed. This meant that Richard had to come out on a few occasions to measure up as the work couldn't all be done in one go. This was never a problem and they worked with us on our project even willing to put temporary glass in just so we could get the plastering done inside.
The quote we received for the work also stayed the same even though we had many visits. We also had blinds put inside some of our windows they look fantastic!! I would definitely recommend this company if your looking for new windows and doors.
Thank you again Richard, Raymond and all your team Jez and Helen (Honley). Thank you so much for your professional service.
- Jez Watson, Honley, Huddersfield
Fantastic! 28 windows, 3 doors replaced. Not an easy job as we have an old house and nothing is standard, many window sills had to be replaced - great joinery skills. Fabulous work!
- Sian Gilroy
I chose Lockwood Windows from previous experience and, once again, I was delighted with their work.
Richard was very professional when visiting to quote and the fitters, Simon and Lewis, were a real credit to the company.
They arrived on time, were courteous and helpful and their work was of the highest quality with great attention to detail. They took great care of my home and left it clean and tidy.
I have no hesitation in recommending Lockwood Windows and will certainly use them again in the future.
- Anne Firth
Brilliant company .we searched around before deciding on Lockwood windows ,mainly due to the price and quality of the windows .They make there own windows on site .The fitter's were first class ,no problems at all .couple of small niggles , quickly solved ..great service many thanks.
- Chris Thompson
From Start to finish it has been a positive experience . I am so pleased with my windows and door the quality is amazing . The fitters Matthew and Jordan were really good .... and left my house cleaner than they found it . I would have no hesitation in recommending this company to anybody