- Customer Feedback
Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.
You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.
Lockwood Windows: A highly professional company.
We were recommended by friends who couldn’t speak highly enough of the service and workmanship carried out. I have to say my experience has been exactly the same, a professional local company that takes pride in delivering a first class service.
Their whole approach from start to finish was exemplary, from the initial technical explanation, offer, expert fit and job completion, all works carried out with great assurance. We have had 28 windows and more replaced and can’t thank Richard, Raymond, Simon and Lewis with enough praise for a job expertly well done.
- Julian Walker
Perfectly professional from survey to fitting.
- Anthony Swanepoel
Great Service, from the initial showroom meeting and detailed presentation to the installation - excellent experience all round. Really happy with the finished product and the guys who installed. Would definitely recommend...
- Tim Lancaster
Had rear door fitted a few years ago and recently had front windows replaced on the coldest day of the year so far! Raymond and the team at the showroom are great, very helpful and no pressure at all. We have always been given their best price - none of the "negotiation" tactics of the larger firms. The fitters were on time, professional and did a great job.
- Marc Debenham
Had to wait a bit longer for my windows but that proves that there good firm very professional did a really good job took everything away and cleaned up afterwards
- Nigel Burgess
I have just had 6 new windows installed by Lockwood Windows and have been very impressed by this company. The quality of the workmanship is high; in addition, the installers were punctual and friendly. Also, I think the price was fair.
- Jane Coldwell
Very pleased with the new door and windows. The integral blinds were worth waiting for. Nice that your team tidied up after themselves.
- Claire Horsfall Brierley
Just had a new Composite front door fitted by Lockwood Windows. I love it, it looks great. The fitters were professional and friendly and cleaned up after themselves.
I would highly recommend this company and only wish I had used them for my windows instead of a competitor who was dreadful.
- Kath Anderton
Lockwood windows fitted our new front door yesterday. We are absolutely thrilled. They provided excellent customer service and created exactly what we wanted. Thank you to all the team.
- Jennie Lockwood
Lockwood Windows have now replaced all our windows and we are over the moon with them. A very professional company with excellent communications and very skilled fitters. Would definitely recommend Lockwood Windows.