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Customer Feedback

Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.

You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.

Thank you so much for your professional service. The team at Lockwood Windows are very friendly, polite and always left the house clean and tidy.

All our windows and door were fitted and finished to high standard. We have had all our windows and doors done with some extra ones that needed to be formed. This meant that Richard had to come out on a few occasions to measure up as the work couldn't all be done in one go. This was never a problem and they worked with us on our project even willing to put temporary glass in just so we could get the plastering done inside.

The quote we received for the work also stayed the same even though we had many visits. We also had blinds put inside some of our windows they look fantastic!! I would definitely recommend this company if your looking for new windows and doors.

Thank you again Richard, Raymond and all your team Jez and Helen (Honley). Thank you so much for your professional service.

- Jez Watson, Honley, Huddersfield

Fantastic! 28 windows, 3 doors replaced. Not an easy job as we have an old house and nothing is standard, many window sills had to be replaced - great joinery skills. Fabulous work!

- Sian Gilroy

I chose Lockwood Windows from previous experience and, once again, I was delighted with their work.

Richard was very professional when visiting to quote and the fitters, Simon and Lewis, were a real credit to the company.

They arrived on time, were courteous and helpful and their work was of the highest quality with great attention to detail. They took great care of my home and left it clean and tidy.

I have no hesitation in recommending Lockwood Windows and will certainly use them again in the future.

- Anne Firth

Brilliant company .we searched around before deciding on Lockwood windows ,mainly due to the price and quality of the windows .They make there own windows on site .The fitter's were first class ,no problems at all .couple of small niggles , quickly solved ..great service many thanks.

- Chris Thompson

From Start to finish it has been a positive experience . I am so pleased with my windows and door the quality is amazing . The fitters Matthew and Jordan were really good .... and left my house cleaner than they found it . I would have no hesitation in recommending this company to anybody

- Karen Rowbottom

 
We have used Lockwood before for our windows and doors and have always been very happy with the customer service, quality and fitting. This time we had a dining room window fitted and again very happy with the outcome, highly recommended.

- Mark Hebda

I have used Lockwood Windows before in my previous house and I was delighted with their expertise then so had no worries about using them again to fit new windows in my new house.

Matthew and Jordan came to fit the windows and I was very impressed with their professionalism and attention to detail. I am extremely pleased with all aspects of Lockwood windows from the staff in the office to Raymond and Richard and to the fitters who expertly fitted the windows.

A 5 star service from an excellent company.

- Patricia Campbell

Very happy with the new front door we recently had from here. It’s solid and secure and looks spot on. Had a few delays getting booked in for fitting but the chap who came to fit it was lovely and did a perfect job

- Sarah Makin

Lockwood Windows did a wonderful job on our 1890s higgledy piggledy house. Nothing is straight or even and so the potential problems are many. This did not phase them at all.

The guys who came out to fit the windows were very polite, hardworking, tidy and extremely patient. would thoroughly recommend.

- April Coombes

Very friendly and professional company. Plenty of choice in the great showroom and guidence on the different options of doors. Installation team were polite and worked neatly.
 
Fantastic job from quote to installation to completion; thank you everyone at Lockwood Window Company.
 

- Helen Lyon