- Customer Feedback
Customer service is extremely important to us, so we ensure that we liaise closely with our customers from first contact - whether in our showroom or on the phone. But our service doesn't end when the window, door or conservatory project is completed. We offer an aftersales service and are available to our customers whenever they need help or advice.
You can see below a selection of the testimonials we have received from customers. The originals of these and more, are available to view in our Huddersfield showroom.
Great experience all round from initial survey, communication from the office, advice and installation. Matthew and Jordan did a thoroughly professional job, were considerate and very pleasant to have around. Work was completed in less time than had been projected. Would definitely recommend.
Lockwood Windows have just completed another job (12 windows, patio door and front door) for me in a compressed timescale. Smooth and efficient transaction from start to finish. I can highly recommend them.
- Duncan King
We had 3 new doors fitted to the house and garage and the service and fitment was great.
- Simon Bailey
Excellent product. Great service. Brilliant fitters. Highly recommended.
- Lesley Smith
Lockwood Windows: A highly professional company.
We were recommended by friends who couldn’t speak highly enough of the service and workmanship carried out. I have to say my experience has been exactly the same, a professional local company that takes pride in delivering a first class service.
Their whole approach from start to finish was exemplary, from the initial technical explanation, offer, expert fit and job completion, all works carried out with great assurance. We have had 28 windows and more replaced and can’t thank Richard, Raymond, Simon and Lewis with enough praise for a job expertly well done.
- Julian Walker
Perfectly professional from survey to fitting.
- Anthony Swanepoel
Great Service, from the initial showroom meeting and detailed presentation to the installation - excellent experience all round. Really happy with the finished product and the guys who installed. Would definitely recommend...
- Tim Lancaster
Had rear door fitted a few years ago and recently had front windows replaced on the coldest day of the year so far! Raymond and the team at the showroom are great, very helpful and no pressure at all. We have always been given their best price - none of the "negotiation" tactics of the larger firms. The fitters were on time, professional and did a great job.
- Marc Debenham
Had to wait a bit longer for my windows but that proves that there good firm very professional did a really good job took everything away and cleaned up afterwards
- Nigel Burgess
I have just had 6 new windows installed by Lockwood Windows and have been very impressed by this company. The quality of the workmanship is high; in addition, the installers were punctual and friendly. Also, I think the price was fair.